TCP/IP
Connections

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Troubleshooting
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Glossary


updated:
08/11/97

Tools for Troubleshooting Connections

Most of the tools mentioned here are available on the Internet.

Pinging
Utilities like MacTCP Ping, MacPing, MacTCP Watcher, and IPNet Monitor can be used to send packets from one IP host to another to check the reliability of the connection.

Tracing Route
Some tools such as MacTCP Watcher, OT Tool, IP NetMonitor, and WhatRoute allow you to actually trace the route that a packet takes between two hosts, showing the IP address of the routers that handle the packet along the way. This kind of utility could be useful if, for example, you were trying to determine why one device on the network can reach a certain host, but another cannot. It could also be used to determine why a particular connection is slow.

Name Resolving
Many utilities, like MacTCP Watcher, OT tool, IPNetMonitor, allow you to enter a domain name and resolve it into its IP address or conversely. DNS Lookup also lets you specify a particular DNS server that you want your query sent to. This can be useful if you need to see whether a particular DNS server is able to resolve a name (or to find out if a certain device really is a DNS server).

Other IP Applications
If none of these utilities are on hand, you can still try to work with what you have. For example, Fetch could be used if the host you're trying to reach is likely to also be an ftp server. NCSA Telnet can be used to try to reach either a router or a DNS server, since these services often support telnet sessions as well. Both of these applications ship with AICK, and are also available on the Internet for downloading.

 

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